Who am I?
- Name: Garry Lloyd
- Date of birth: 20 November 1963
- Nationality: British
- Address: Merry Marshes, Northampton NN6 9AU
- Phone: +44 (0) 7941 230000
- Email: firstname.lastname@example.org
Accomplished lead with extensive research, development and delivery experience gained through wide ranging roles within market leading digital companies in the financial and mobile service sectors.
A highly adaptable and flexible working style. Excellent at relating to people with a flair for team working and third party relationship management. Demonstrable excellence in leadership and value generation in bringing together the commercial, technical and programme pillars of the business.
My Professional Background
2007 March - Present
2014 - 2018 Programme Lead
2013 - 2014 Business Solutions
2012 - 2013 Head of Delivery
2011 - 2012 Business Implementation
2010 - 2011 Innovations Manager
2008 - 2010 Lead Solutions Architect
2007 - 2008 Solutions Architect
Programme Lead, Barclays DigitalSignificant contributor in defining and instigating the Barclays UK Ways of Working initiative. This programme of work looked to take the practical learnings from the pool of Barclaycard delivery and define/rollout the resulting delivery methodology across Barclays. Primarily targeted with moving to an Agile delivery framework across the business, technical and delivery teams.
Programme Lead, Barclaycard Digital OfficeProgramme lead with accountability for technical delivery (time, cost and quality) of Barclaycard Germany's re-launch of the internet and mobile channels.
Immediate need to re-baseline costs and schedules to achieve a realistic minimal viable product within acceptable timelines. Instigated an approach whereby the team moved towards continuous development and deployment through the delivery of a revised platform and Agile delivery framework.
Re-aligned delivery team to revised scope and targets, revitalised the daily stand-ups with a focus on individual targets and collective ownership and introduction of Kanban. Identified a culture of passive problem solving whereby issues were generally passed on from task and ownership perspective. Instilled a revised approach of escalation and tracking (while maintaining ownership). Immediate effect was a noticeable shift in morale with a positive attitude to delivery and belief in hitting individual and team targets.
Programme Lead, Barclaycard Data TeamHeaded up programme across several work streams delivering the Barclaycard Big Data platform. Upon taking over the role established control framework and budget support against re-alignment of work schedule.
As a result of strong leadership and stakeholder engagement the programme was able to stay on its agreed delivery trajectory against a back drop of localised resource and broader business prioritisation challenges.
Ultimately the programme has delivered Barclays' first Hadoop (Big Data) cluster within agreed timescales, scope and budget.
Programme Lead, Digital Consumer PaymentsLead programme development and delivery for Barclaycard's strategic bPay launch with accountability for all aspects of delivery including the development and agreement of the programme plan with all workstream leads.
Lead the programme delivery (time, cost and quality) working creatively to minimise risk and find alternative ways to deliver faster and more efficiently. Managed and delivered programme to budget and optimised spend – managed all workstreams to budget and managed the risk and opportunities log across the programme (full audit trail) through weekly detailed review and exception management to avoid overspend while ensuring effective and accurate cost reporting and governance.
Drove collaborative and effective team working and partner relationships encouraging a flexible ‘can do’ attitude at every point of contact to meet the demands of the programme. Clear roles & responsibilities communicated to all workstream leads, clear reviews while holding team to account for delivery.
Ensured high quality reports at every level, coaching workstream leads to articulate status, risks and issues with a clear path to green if off-track. Effective RAIDS management – adopting a ‘no surprises’ approach and employing creative strategies to mitigate risk. Developed stakeholder approval timelines to ensure enough time allowed for multiple reviews and final sign off before deadline, and an approvals audit trail.
Clear, concise and precise communication across the programme, to senior stakeholders, programme teams and partners keeping everyone informed and engaged.
Business Solutions Lead, Barclaycard EuropeLead on the research, analysis, recommendations and communications on the Barclaycard UK elements of the business and technical strategic landscape. Identifying critical and toxic elements requiring budget allocation or re-direction. Lead, co-ordinated and compiled the broader Barclaycard European equivalent positioning documentation.
Head of Delivery, Digital Consumer PaymentsLeading on the re-shaping of the Digital Consumer Payments Delivery team. Bringing the delivery portfolio back in line in relation to financial governance. Through this exercise the proposition portfolio was re-defined and extensive negotiations were completed to ensure that the correct financial structure and controls were in place which in turn resulted in the re-shaping of the delivery team to meet timeline and cost objectives.
Business Implementation, Digital Consumer PaymentsAdvocate and lead in bringing together the Digital Consumer Payments commercial, change and technical resources across the business into a ‘One Team’ delivery environment. This ‘garage’ approach has been subsequently endorsed through all levels up to Retail & Business Banking (RBB) Executive level and through co-location with alignment of processes, communications and priorities ensured team buy-in against approach/objectives.
Innovation Manager, Global InnovationsReceived the Barclaycard Champions Award as a result of being nominated by the Global Brand Identity Team for ‘Loving Success’ in working the Brand Identity Team to ensure alignment of mobile initiatives with the brand evolution and being nominated by the Global Marketing Team for ‘Taking Ownership’ by creating, advocating and delivering the mobile bPay concept
Lead Solutions Architect, Card & Mobile TechnologyBarclaycard’s launch into mobile contactless payments market which proved to be a UK first through technical and delivery lead of the product definition, handset application functional requirements, handset application design definition and specification and mobile customer experience subject matter expert. Providing consultancy services across the mobile payment commercial and delivery teams.
Solutions Architect, Card & Mobile TechnologyTaking the technical lead on managing the definition and delivery of Barclaycard’s mobile implementation. Co-ordinating activities across a number of international 3rd parties in the mobile sector, Provided specification and implementation direction and ensured a smooth rollout through hands on planning, distribution, operational and technical support. Key player in Barclaycard’s mobile rollout of live services as the lead technology representative across the project.
1999 March - 2007 November
2006 - 2007 Equipment Delivery
2003 - 2006 Customer Experiences
1999 - 2003 Value Added Services
Head of Equipment Delivery & TestingLed innovation and communication across Sales & Marketing in relation to device capabilities and technology roadmap. Technical lead in handset roadmap reviews (Original Equipment Manufacturer and Original Device Manufacturer), device developments (build/customisation) and key contributor in ranging decisions.
Future Customer ExperiencesIdentified and developed a number of concepts through to the formal Product Development stage. Significant contributor to the subsequent projects targeted to deliver new customer growth through acquisition, retention and usage.
Head of Value Added ServicesBusiness development and partner engagement lead in bringing Virgin Mobile's Value Added Service proposition to market under the VirginXtras brand.
1983 March - 1999 February
1995-1999 - Barclaycard - Senior Technical Manager
1994-1995 - Barclays Bank - Senior Manager - Data Analysis Team
1991-1994 - Barclaycard - Data Analyst
1989-1991 - Barclaycard - PC Support Team - Senior Analyst
1986-1989 - Barclaycard - Word Processing - Development Analyst
1983-1986 - Barclaycard - Priority Action Team - Collections Clerk
1975 September - 1981 June
Ruffwood Comprehensive School
School Profile Description
One of the first Comprehensive schools in the United Kingdom with around 2,000 pupils in total split across 8 school houses Ruffwood Comprehensive School proved to be a model for eductaion in the 60's and 70's attracting attention from across Europe cumlminating in the school head's (Alan Barnes) work at Ruffwood being featured in a book, School of Tomorrow, published by Longman in 1968. Alan Barnes contributed to several publications on comprehensive education and school management. He was able to show how a large school in the most unpromising environment could become a beacon of hope in the community and how firm and principled leadership was the basis of success.
O-Level/GCSE - Mathematics
O-Level/GCSE - English Language
O-Level/GCSE - English Literature
O-Level/GCSE - Geography
O-Level/GCSE - Geomtrical Engineering Drawing
O-Level/GCSE - Art
Sir Richard Branson
Garry was a key member of the team that brought Virgin Mobile into being. Garry lead our business development activities and ensured that we continued our approach of having the customer at the centre of everything we do. Garry's work ethic and passion serve him well and are an example to those around him.
Val Soranno Keating
...I really really appreciate the important role you are playing. The bPay demonstration was instrumental in securing our 3rd party relationship and is playing a key role in building excitement and support across our organisation.
MD Business Development
Having worked with Garry in the mobile and financial sectors over a 25 year period I can fully endorse his business integrity and breadth of knowledge when it comes to product development and delivery.
Garry was a key member of the senior management team when we took Virgin Mobile to market in 1999. I then had the pleasure to work with Garry and the Barclaycard team when launching Europe's first mobile payments system with Everything Everywhere.
What I’m best at
Skills & Knowledge
Chief Executive Award 2012
1 June 2012 / Barclaycard
Recognition Award 2006
12 October 2006 / Virgin Mobile
Barclaycard Award 1989
20 March 1989 / Barclaycard
- Mobile Devices
- Cross Functional Teams
- Customer Experience
- Customer Relationship Management
- Product Management
- Business Analysis
- Project Delivery
- Mobile Payments
- Business Transformation
Hobbies & Interests
Football and Formula 1 racing are at the forefront of the Lloyd family sport agenda.
When not working watching movies probably absorbs more of my leisure time than anything else.
Hobby, profession and passion. Time invested here as proven profitable over the years.
Whether for business or pleasure I love to travel to new countries and encounter new peoples and cultures.
A wife (Nicki), two boys (Billy and Charlie) and a dog (Bob) absorb the remainder of my time and deliver the most value.
My latest work
Get in touch
Irrespective of whether you want more information or you're looking to just get in touch my contact details are shown below or you can send me a direct e-mail by completing the form on the right and hitting send.
- Merry Marshes, Northampton NN6 9AU
- +44 (0) 7941 230000